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Reporting bug

Reporting Bugs

This section guides you through submitting a bug report for Volontaria. Following these guidelines helps maintainers and the community understand your report, reproduce the behavior, and find related reports.

Before creating bug reports, please check the issues as you might find out that you don't need to create one.

Tip

If you find a Closed issue that seems like it is the same thing that you're experiencing, open a new issue and include a link to the original issue in the body of your new one.

How Do I Submit A (Good) Bug Report?

Bugs are tracked as GitHub issues. Create an issue on the repository and fill in the template automatically generated in the issue text box.

Explain the problem and include additional details to help maintainers reproduce the problem:

  • Use a clear and descriptive title for the issue to identify the problem.
  • Describe the exact steps which reproduce the problem in as many details as possible. When listing steps, don't just say what you did, but explain how you did it.
  • Provide specific examples to demonstrate the steps. Include links to files or GitHub projects, or copy/pasteable snippets, which you use in those examples. If you're providing snippets in the issue, use Markdown code blocks.
  • Describe the behavior you observed after following the steps and point out what exactly is the problem with that behavior.
  • Explain which behavior you expected to see instead and why.
  • Include screenshots and animated GIFs which show you following the described steps and clearly demonstrate the problem. You can use this tool to record GIFs on macOS and Windows, and this tool or this tool on Linux.
  • If the problem wasn't triggered by a specific action, describe what you were doing before the problem happened and share more information using the guidelines below.

Provide more context by answering these questions:

  • Did the problem start happening recently or was this always a problem?
  • If the problem started happening recently, can you reproduce the problem in an older version? What's the most recent version in which the problem doesn't happen?
  • Can you reliably reproduce the issue? If not, provide details about how often the problem happens and under which conditions it normally happens.

Include details about your configuration and environment:

  • What's the name and version of the OS you're using?
  • Are you running in a virtual machine? If so, which VM software are you using and which operating systems and versions are used for the host and the guest?
  • Which keyboard layout are you using? Are you using a US layout or some other layout?